Before the Call: The Communication Playbook

"Before the Call: The Communication Playbook" introduces a powerful communication template that predictably enhances conversations and yields positive results. Prepare this simple, 3-step template prior to any conversation to increase effectiveness and avoid negative slip-ups. Dr. Rod Bartell illustrates the benefits of using and the consequences of not using the template and provides supportive organizational information for applying workplace communication as well as everyday situations. Before the call, email, meeting, presentation, or any discussion, make sure your motivation, vision and paradigm are positive!